Students working around a table with tutor

What You Will Study

You will work towards completion of the City & Guilds Level 2 Diploma in Business Administration qualification. The qualification covers a range of topics through six mandatory units and multiple optional units to a total of 46 credits.

Mandatory Units:

  • Communication in a Business Environment
  • Understand Employer Organisations
  • Principles of Providing Administrative Services
  • Principles of Business Document Production and Information 
  • Manage Personal Performance and Development
  • Develop Working Relationships with Colleagues

There are optional units to choose from that will assist in the development of a wide range of business skills. These will be selected to correspond with your working role.

  • Attendance Expectations

    You will need to attend scheduled meetings with your assessor to maintain progress.

  • How You Will Be Assessed

    Assessments will take place in the workplace and will include varied methods for both theory and practical elements of the qualification. Evidence of assessments will be collated in a portfolio. An assessor will be allocated to you to support you through these and conduct assessments.

  • Entry Requirements

    You must be employed in an administration role to be able to demonstrate the required standard of competence.

  • Fee Information

    These fees relate to 2024/25:

    £2,400

  • Further Study

    Successful completion of this diploma will allow you to progress to Level 3 Business Administration, or other related occupational areas, such as Human Resources or Customer Service, to give some examples.

    Further progression opportunities include Higher Education Business/Management studies at Level 4 and above, including Foundation Degrees.