What You Will Study
The student will learn through the support of relevant materials for the course, with a knowledgeable tutor providing advice and guidance on the course content.
Units:
- Information, advice or guidance in practice
- Developing interaction skills for information, advice or guidance
- Signposting and referral in information, advice or guidance
- Information, advice or guidance - context
- Skills for advice provider
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How You Will Be Assessed
The course is delivered via distance learning, supported by online flipbooks. Work is assessed by the tutor throughout the course from induction to completion.
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Entry Requirements
No specific entry requirements, however good written English is desirable.
Learners must be in a role where they are providing information, advice or guidance.
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Fee Information
This is a free course.
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Further Study
You may wish to complete further distance learning courses in: Principles of Customer Service, Awareness of Mental Health Problems or Equality and Diversity.