What You Will Study
In your first year you will develop your understanding of the digital industry as a whole, providing you with the core knowledge to support in working towards your future career.
This core knowledge includes:
- Understanding the business environment, including customer service, the value of digital in business, and how IT helps organisations respond to change
- Ethical and moral issues raised by our interactions with technology, and the cultural impact technology has on businesses and society
- A varied range of concepts around the Digital Support Services roles including data and digital analysis, digital environments, legislation, project planning, security, testing and digital tools
Your second year of study will focus on your chosen specialism within digital support. This will include exploring roles and responsibilities within the digital support services sector and developing the skills that employers are looking for. These skills include fault analysis, problem solving and communicating with clients.
During your placement you will gain experience of working for an established and successful IT company, working with the latest tools and software used in the digital industry. You will work with a supportive, motivated and focused team, gaining real experience of working on client projects. You will put your classroom learning into practice, developing the technical skills that will help you become more employable.
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How You Will Be Assessed
You will be assessed via a variety of methods such as external exams, controlled assessments, an employer-led set project, and practical assignments.
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Entry Requirements
5 GCSEs at Grade 9-5, including English and Maths.
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Further Study
You will gain a T Level in Digital Support Services and be able to progress straight into employment or continue to a higher level apprenticeship or degree.
